Privacy Policy
Effective date: January 2026
Protection of Personal Data
I. Basic Provisions
The data controller pursuant to Act No. 18/2018 Coll. on the protection of personal data and the GDPR Regulation is CABLAB s.r.o., Company ID: 55558097, with registered office at Karpatské námestie 7770/10A, 831 06 Bratislava.
Controller contact details:
Email: info@cablab.sk
Telefón: +421 904 473 573
The controller processes personal data in accordance with applicable legislation and ensures its protection against unauthorised access or misuse.
Personal data means any information relating to an identified or identifiable natural person.
II. Sources and Categories of Processed Personal Data
The controller processes personal data provided by the user through:
- transfer booking form
- driver registration form
- contact form
- email communication
Processed data may include:
- first and last name
- email address
- phone number
- pickup location and trip destination
- date and time of transfer
- IP address and device technical data
- language and user preferences
III. Purpose of Processing Personal Data
Personal data are processed for the purpose of:
- processing transport orders
- communicating with the customer
- providing customer support
- processing driver registrations
- improving service quality
- marketing communications (based on consent)
The legal basis for processing personal data is:
- performance of a contract
- legitimate interest of the controller
- consent of the data subject
IV. Retention Period of Personal Data
The controller retains personal data only for the period necessary to fulfil the purpose of processing.
Order data
maximum 10 years
Marketing data
until consent is withdrawn
Technical website logs
maximum 12 months
After this period, personal data will be securely deleted.
V. Recipients of Personal Data
Personal data may be disclosed to the following entities:
- hosting service providers
- email service providers
- map service providers
- IT suppliers operating the website
These entities process data only to the extent necessary to provide their services.
The controller does not intend to transfer personal data to countries outside the European Union.
VI. Cookies
The CABLAB website uses cookies to ensure proper website functionality, analyse traffic, and improve the user experience.
The user can manage or decline cookies through browser settings or the cookie banner.
VII. Rights of the Data Subject
The user has the right to:
- access personal data
- correction of inaccurate data
- erasure of personal data
- restriction of processing
- data portability
- object to processing
- withdraw consent to processing
A complaint may be filed with:
Office for Personal Data Protection of the Slovak Republic
Hraničná 12
820 07 Bratislava
VIII. Security of Personal Data
The controller has taken appropriate technical and organisational measures to protect personal data, including server security, database protection, and communication encryption (HTTPS).
Personal data are accessible only to authorised persons.
IX. Final Provisions
The controller reserves the right to update these terms. The current version is always published on the website.
These terms take effect from: January 2026
CABLAB s.r.o.